9INETY6IX MANCHESTER – TERMS & CONDITIONS
Coffee Store Ltd t/a 9inety6ix | info@9inety6ix.co.uk | 0161 706 1653
9INETY6IX MANCHESTER TERMS & CONDITIONS
Coffee Store Ltd t/a 9inety6ix Registered office: 71-75 Shelton Street, London, WC1N 9JD
Venue: 9inety6ix Manchester, 3 Jack Rosenthal Street, Manchester, M15 4RA
Email: info@9inety6ix.co.uk | Telephone: 0161 706 1653
1. GENERAL NOTES These Terms and Conditions govern all bookings, activities, food, drink, hospitality services and game experiences supplied by 9inety6ix Manchester. By making a booking, visiting the venue, entering the premises or using our services, you agree to these Terms and Conditions. We reserve the right to amend or vary these Terms and Conditions, including the contents of our website, from time to time at our sole discretion without prior notice. Please read these Terms carefully before submitting a booking. These Terms explain who we are, how bookings are made, how we provide the experience, how bookings may be changed or ended, what to do if there is a problem and other important information. If you make a booking on behalf of other people in your group, it is your responsibility to ensure that all members of your group receive and agree to these Terms and all relevant booking information. 9inety6ix shall not be responsible if members of your group are unable to participate because you failed to provide them with the relevant information.
2. INFORMATION ABOUT US AND HOW TO CONTACT US 9inety6ix Manchester is operated by Coffee Store Ltd t/a 9inety6ix, registered in England and Wales. Registered office: 71-75 Shelton Street, London, WC1N 9JD. Venue address: 9inety6ix Manchester, 3 Jack Rosenthal Street, Manchester, M15 4RA. You can contact us by email at info@9inety6ix.co.uk or by telephone on 0161 706 1653. If we need to contact you, we will do so by telephone or by writing to the email address provided with your booking.
3. OUR CONTRACT WITH YOU For individual and private customers, our acceptance of your booking takes place when your payment has been processed successfully and a booking confirmation has been issued, at which point a contract comes into existence between you and us. We may also send an email confirmation. A booking reference may be provided and should be quoted whenever you contact us about your booking. If we are unable to accept your booking, for example because of operational limitations, availability issues or other circumstances outside our control, we will inform you and issue a refund where applicable. For corporate and business customers, a contract comes into existence when the booking is confirmed and payment has been made, or when agreed payment terms have been accepted in writing by management. Customers are responsible for checking that all booking details are correct, including date, time, activity, package, number of guests and contact information.
4. BOOKINGS AND GROUP RESPONSIBILITY A booking is confirmed only when payment has been successfully processed, or when agreed payment terms have been accepted in writing by management. The person making the booking is responsible for the conduct of all guests within their group. Group sizes, capacities, minimum numbers and maximum numbers may vary by activity or package and must be followed. 9INETY6IX MANCHESTER – TERMS & CONDITIONS Coffee Store Ltd t/a 9inety6ix | info@9inety6ix.co.uk | 0161 706 1653 No refund is provided for unused places, reduced group numbers or guests who fail to attend.
5. YOUR VISIT, AGE RULES AND IDENTIFICATION Guests participate in activities at their own risk and must follow all staff instructions, venue rules and safety guidance. Anyone under 18 must be accompanied by a responsible adult. The venue is strictly 18+ after 5pm unless with an Adult and musrt be FULLY supervised at all times, Children under the age of 10 are not permitted after 9pm. Interactive darts are strictly 16+. The karaoke room is strictly 18+. Valid photo identification may be requested where alcohol is purchased or consumed, where age-restricted activities apply, or where management considers it necessary. Acceptable ID should include a photograph and date of birth, such as a passport, photocard driving licence or PASSapproved card. We reserve the right to refuse entry, refuse alcohol service or refuse participation where valid ID cannot be provided. If entry, service or participation is refused due to failure to provide valid ID, no refund will be given.
6. CANCELLATIONS, REFUNDS AND RESCHEDULING All bookings are non-refundable. No refunds will be issued for any reason including, but not limited to, change of mind, illness, failure to attend, travel disruption, weather conditions, late arrival, reduction in group size or personal circumstances. Bookings are for leisure activities and hospitality services supplied on a specific date or period. Customers do not have a statutory right to cancel under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, and the standard 14-day cooling-off period does not apply. Requests to reschedule must be made at least 24 hours before the booking time and remain entirely at management discretion. Any voucher, credit note, alternative booking or rescheduled date offered is a gesture of goodwill only and is not an entitlement.
7. LATE ARRIVAL Guests must arrive on time for their booking and at leats 10 minutes prior to starts time. Late arrival may result in reduced activity time. No refund, extension or partial refund will be provided for late arrival. If a guest or group arrives too late to complete the activity safely or within the allocated time, management reserves the right to cancel the booking without refund.
8. OUR RIGHT TO AMEND, CANCEL, REFUSE ENTRY OR REMOVE GUESTS We reserve the right to amend or cancel bookings where operational requirements demand. We reserve the right to refuse entry, refuse service or remove guests who are abusive, threatening, intoxicated, aggressive, disruptive, in possession of illegal substances, unable to provide valid ID, or who fail to comply with staff instructions. No refund will be provided where a guest is refused entry or removed due to behaviour, intoxication, failure to provide valid ID or breach of these Terms and Conditions. For Bottomless Brunch, only guest who are participating can remian at the table, any guest who are not participating must leave the premises or sit elsewhere, It is NOT permitted to select drinks for guest who are not participating in the Bottomless Brunch and any guest who do will immediately be asked to leave and refused any service, no refund or reduction in price will be given for any reason,
9. SERVICE ISSUES AND UNAVAILABLE ACTIVITIES Should a booked activity be unavailable due to a fault or operational issue within our control, management will determine an appropriate remedy. This may include moving the booking to another activity, offering an alternative time, issuing a credit or providing another suitable option at management discretion. Where an issue is outside our reasonable control, remedies will remain at management discretion.
10. PRICE AND PAYMENT Prices displayed include VAT where applicable. Full payment is required at the time of booking unless otherwise agreed in writing. 9INETY6IX MANCHESTER – TERMS & CONDITIONS Coffee Store Ltd t/a 9inety6ix | info@9inety6ix.co.uk | 0161 706 1653 Prices, offers, packages and availability may change at any time without prior notice. No refund is provided for unused places, unused time, unused activities or unused parts of a package.
11. DISCOUNTS AND PROMOTIONS Promotional offers, student discounts, industry discounts and other discounts may require valid proof of eligibility. Failure to provide proof may result in the discount being removed. Discounts cannot be used in conjunction with any other offer unless clearly stated. Promotions may be withdrawn or amended at any time.
12. FOOD, DRINK AND ALLERGENS Only food and drink purchased from 9inety6ix may be consumed on the premises unless agreed in advance by management. Guests must inform staff of any allergies or dietary requirements before ordering. While reasonable care is taken, we cannot guarantee that any item is completely free from allergens due to the presence of allergens in our kitchen and bar environment.
13. DAMAGE TO PROPERTY Guests are responsible for treating the venue, equipment, fixtures and fittings with respect. Guests may be charged for deliberate, reckless or negligent damage to venue property, games equipment, furniture, karaoke equipment, darts equipment, pool tables, glasses or any other items belonging to the venue.
14. LIABILITY Our liability shall be limited to the value of the booking paid. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot legally be excluded under English law.
15. PRIVACY AND DATA PROTECTION Personal information will be processed in accordance with applicable UK data protection legislation and our Privacy Policy. Booking information may be used to manage reservations, process payments, contact customers about bookings and operate our services. We will store and process data in accordance with relevant statutory, local or central government regulations where applicable.
16. PHOTOGRAPHY AND FILMING Photography and filming may take place within the venue for promotional, advertising, commercial and social media purposes. By entering the venue and remaining as a guest, you acknowledge and consent to photography and filming taking place and to 9inety6ix using images or content created for promotional or advertising purposes without further consent or payment. We cannot guarantee that you will not be filmed or photographed if you enter the venue. If you do not wish to appear in photographs or videos, please notify a member of staff upon arrival and contact us by email at info@9inety6ix.co.uk. Guests may take personal photographs and videos, provided this does not disturb other guests, breach privacy, interfere with staff duties or cause safety concerns.
17. OTHER IMPORTANT TERMS We may transfer our rights and obligations under these Terms to another organisation. We will tell you in writing if this happens and will ensure that the transfer does not affect your rights under the contract. This contract is between you and us. No other person shall have any rights to enforce any of its terms. 9INETY6IX MANCHESTER – TERMS & CONDITIONS Coffee Store Ltd t/a 9inety6ix | info@9inety6ix.co.uk | 0161 706 1653 Each paragraph of these Terms operates separately. If any court or relevant authority decides that any paragraph is unlawful or unenforceable, the remaining paragraphs will remain in full force and effect. If we do not immediately insist that you do anything you are required to do under these Terms, or if we delay taking steps against you in respect of your breach of contract, this does not prevent us from taking steps at a later date. These Terms are governed by the laws of England and Wales. You can bring legal proceedings in respect of the 9inety6ix experience in the English courts. If you live in Scotland, you can bring legal proceedings in either the Scottish or English courts. If you live in Northern Ireland, you can bring legal proceedings in either the Northern Irish or English courts. Any booking queries should be directed to info@9inety6ix.co.uk.